Smith.ai alternative An AI receptionist, not a hybrid answering team.

Why businesses use Cawly

You can't answer every call. Your business can.

Customers call while you're working, after hours, and when nobody is available to pick up. Cawly makes sure those opportunities don't disappear.

• When you're busy

  Don't make your next customer call someone else.

  Cawly answers when you're tied up, helps the caller, and captures the opportunity while it's still hot.

  ✓ Lead captured — Caller details saved

• When you're closed

  Your business doesn't have to stop answering.

  Cawly can help callers after hours, on weekends, or whenever nobody is available to pick up.

  ✓ Caller helped after hours — Message and details captured

• When you're working

  Finish the job in front of you.

  Cawly handles routine calls, gathers the details you need, and gets you involved only when necessary.

  ✓ Stay focused — Caller handled automatically

How Cawly does it

Most AI receptionists just answer. Cawly works toward your goals.

Generic AI phone bots read a script or guess. Cawly listens for what the caller actually needs, answers from facts you approved, and steers the conversation toward the outcome you picked: a qualified lead, a booked visit, or a sale.

• Listens before it speaks. It waits for the caller to finish their thought. If they keep talking, it stops and listens instead of talking over them.
• Answers from your facts. Replies come from your hours, services, and approved Q&A. When it does not know, it says so and takes a message instead of inventing a price or policy.
• Pursues the goals you set. Pick goals like capturing the lead, asking about a new service, or sending a payment link, or write your own. It works them in, in your order, without sounding scripted.
• Acts while they are on the line. With your apps connected, it books on your calendar, opens a job, texts or emails a payment link, or alerts your team.

Hear how it handles a real call

Connect the apps you already use

• Google Calendar
• Outlook Calendar
• Calendly
• HubSpot
• Jobber
• Slack

Basic has no connected apps. Starter includes 1, Growth 3, and Pro unlimited. See all integrations

Live demo businesses

Call a business that runs on Cawly

These sample businesses are answered by Cawly around the clock. Pick one that looks like yours, then call it.

• ClearFlow Plumbing Co. — Plumbing, Austin, TX. Sample business.
• PeakShield Roofing — Roofing, Denver, CO. Sample business.
• Lumière Med Spa — Med spa, Scottsdale, AZ. Sample business.
• Brightline Family Dentistry — Dental, Naperville, IL. Sample business.
• Align Wellness Chiropractic — Chiropractic, Portland, OR. Sample business.
• Riverstone Injury Law Group — Personal injury law, Atlanta, GA. Sample business.
• HarborPoint Tax & Accounting — Tax & accounting, Charlotte, NC. Sample business.

The conversation ends. You have the details.

After each call, the summary and full transcript appear in your Cawly dashboard.

• What the caller needed. The reason for the call and the questions they asked, in plain language.
• How to reach them. The name and callback number the caller shared.
• What to do next. The follow-up the caller is expecting, so you call back with context.

Sample call summary · simulated call, fictional caller

• Caller: Liam Walsh
• Callback number: 555-0142
• Reason for call: Replace old pipes in the home
• Asked about: How replacement works, how long it takes, and how to schedule an inspection
• Outcome: Callback requested — no appointment booked
• Next action: Call Liam back to schedule the inspection

Try it before you forward your business calls.

1. 1. Add your business. Enter your business name, industry, and website. Cawly scans your site for hours, services, and FAQs, then asks follow-up questions.
2. 2. Make a test call. Claim a Cawly number, and Cawly calls your mobile so you can hear your greeting, ask questions, and check the summary.
3. 3. Choose your coverage. When you are ready, forward the calls you want Cawly to handle using your carrier's forwarding code.

You keep your existing number. No porting or new hardware is needed.

Forwarding only when you are busy or do not answer depends on your carrier and phone system.

What you are comparing.

• Who answers. Cawly is AI in your business’s name. Hybrid services mix software with live agents.
• How you pay. Cawly is a monthly plan with included voice minutes. Hybrid plans are often sold in per-call or per-minute tiers.
• What you test first. Play the sample on this page, then create a demo and hear Cawly on your own phone.

Plans and what is included

Your demo starts on the Free plan: 10 minutes a month. No card. No deadline. Upgrade in billing when the calls pay for it.

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Need more than Pro? Enterprise Managed is custom pricing — talk to sales. See full pricing

Not ready to pick a plan? Get the free guide

How Cawly differs, in plain terms.

1. Who answers. Cawly uses AI. Smith.ai-style plans often combine AI with human receptionists.
2. Pricing model. Cawly bills a monthly plan with included minutes. Hybrid services commonly use per-call or per-minute tiers. We do not publish their current prices.
3. Setup. Add your business, claim a Cawly number, and place a test call. Forward your existing line when you are ready. No porting.
4. After the call. The summary and transcript appear in your Cawly dashboard.

Cawly is not affiliated with Smith.ai. Features and prices on other products change; confirm theirs on their site.

Where your call data goes

Cawly runs speech recognition, its language model, and voice generation on infrastructure it controls rather than sending call content to external AI model APIs. Your telephony carrier and any apps you connect still process the data they need to work. Read how we handle data

How a call moves through Cawly

1. Your caller. Routed by your phone carrier.
2. Cawly-controlled infrastructure. Speech recognition, Language model, Voice generation.
3. Your dashboard and connected apps. Summaries and transcripts go where you send them.

External AI model APIs: not in the call path.

Not ready to start yet?

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See how businesses are using AI for calls, scheduling, lead follow-up, customer service, sales, and admin.

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Hear Cawly answer, then create your own demo.

Create a demo and test it before you change how your current service is set up.

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