AI answering for your business calls. Hear a sample call before you sign up. Create my demo
Cawly

virtual receptionist pricing

Start free. Upgrade when the calls pay for it.

Every account starts on Free: 10 real minutes of answering each month, no card, no deadline. Annual plans get 2 months free.

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Included in every plan

AI answering in your business’s name, call summaries and transcripts, and a Cawly number or forwarding of your existing line. Urgent-call transfer is included on Starter and up.

How minutes work

Free includes 10 voice minutes a month. After that, calls forward to your phone until the next month. Paid plans include more minutes. There is no surprise per-minute bill.

Compare plans

Free includes 1 number and 10 voice minutes. Basic includes 1 number and 30 voice minutes on voice only. Starter includes 1 number, 300 voice minutes, 1 seat, 1 connected app, and urgent-call transfer. Growth includes 3 numbers, 1,500 minutes, 3 seats, 3 connected apps, plus SMS and web chat. Pro includes 10 numbers, 5,000 minutes, 10 seats, unlimited connected apps, and email. Enterprise Managed is custom pricing — talk to sales if you need more than Pro.

Try it first

The Free plan is 10 minutes a month, no card, no deadline, and you keep your existing number. Hear it answer before you forward your business calls.

Annual billing

Pay yearly and get 2 months free. Basic is $290/year, Starter is $990/year, Growth $2,990/year, and Pro $7,990/year.

Fair cost context

Voicemail misses the call. Human answering services usually bill per call or per minute. Cawly is a monthly plan with included minutes.

Start free. Upgrade when the calls pay for it.

Free

$0 forever

Best for hearing Cawly answer your own calls before you pay a cent

About 3 real calls a month, answered and summarized for you. See it work before you spend anything.

1 phone number, 10 included voice minutes/mo, Call summaries and transcripts in your dashboard, Voice channel

  • 1 phone number
  • 10 included voice minutes/mo
  • Call summaries and transcripts in your dashboard
  • Voice channel
  • After 10 minutes, calls forward to your phone until next month

Start free

No card. No deadline. Yours as long as you want it.

Basic

$29/month

$290/year (2 months free)

Best for after-hours and weekend calls on one line

Roughly 10 after-hours calls a month that would have gone to voicemail.

1 phone number, 30 included voice minutes/mo, Call summaries and transcripts in your dashboard, Voice channel

  • 1 phone number
  • 30 included voice minutes/mo
  • Call summaries and transcripts in your dashboard
  • Voice channel

Start free

You start on Free. Upgrade to Basic in one click once it's paying for itself.

Starter

$99/month

$990/year (2 months free)

Best for a single location that can't afford to miss a call

Around 100 calls a month answered, captured and booked. One saved job usually covers the month.

1 phone number, 300 included voice minutes/mo, Call summaries and transcripts in your dashboard, 1 connected app (for example, a calendar for booking)

  • 1 phone number
  • 300 included voice minutes/mo
  • Call summaries and transcripts in your dashboard
  • 1 connected app (for example, a calendar for booking)
  • Urgent-call transfer to a number you set

Start free

You start on Free. Upgrade to Starter in one click once it's paying for itself.

Growth

$299/month

$2,990/year (2 months free)

Best for teams that also text and chat with customers

About 500 calls a month across phone, text and chat, with the team in the loop.

3 phone numbers, 1,500 included voice minutes/mo, Up to 3 connected apps (calendar, CRM, Slack), Voice, SMS, and web chat channels

  • 3 phone numbers
  • 1,500 included voice minutes/mo
  • Up to 3 connected apps (calendar, CRM, Slack)
  • Voice, SMS, and web chat channels
  • Up to 3 team seats

Start free

You start on Free. Upgrade to Growth in one click once it's paying for itself.

Pro

$799/month

$7,990/year (2 months free)

Best for multiple locations and high call volume

1,650+ calls a month across every location and channel, without hiring another receptionist.

10 phone numbers, 5,000 included voice minutes/mo, Unlimited connected apps, Voice, SMS, web chat, and email channels

  • 10 phone numbers
  • 5,000 included voice minutes/mo
  • Unlimited connected apps
  • Voice, SMS, web chat, and email channels
  • Up to 10 team seats

Start free

You start on Free. Upgrade to Pro in one click once it's paying for itself.

Not ready to pick a plan? Get the free guide

Frequently asked questions

Is there a contract?

No. Plans are billed monthly (or yearly if you choose annual) through Stripe. Cancel anytime in the Stripe customer portal.

What happens if I exceed my included minutes?

When you approach your included minutes, Cawly notifies you and asks you to move up a plan. There is no surprise per-minute bill.

Can I switch plans later?

Yes. Change plans any time in Billing. If you already have a Stripe subscription, switch in the customer portal so you are not billed twice.

When is my card charged?

No card is required for the Free plan. Your card is charged when you choose a paid plan, and that plan starts immediately.

What does Free include?

One Cawly number, 10 voice minutes a month, and call summaries and transcripts in your dashboard. No card and no deadline. After 10 minutes, calls forward to your phone until next month. Upgrade in billing anytime, including annual billing (2 months free).

Can I test it before forwarding my calls?

Yes. Claim a Cawly number and Cawly calls your mobile so you can hear your greeting, ask questions, and check the summary. Forward your business calls when you are ready.

Do I need a new number?

No. You can claim a Cawly number or keep your existing number and forward the calls you want Cawly to handle.

Where does my call data go?

Cawly runs speech recognition, its language model, and voice generation on infrastructure it controls rather than sending call content to external AI model APIs. Your telephony carrier and any apps you connect still process the data they need to work.

What is Enterprise Managed?

Enterprise Managed is for businesses that need more minutes, numbers, or seats than Pro. It is custom pricing and set up with the Cawly team. Talk to sales — it is not purchased in self-serve checkout.

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