medical answering service
AI answering service for medical offices
Cawly can help route appointment requests, after-hours calls, and administrative questions with clear escalation rules.
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Hear it first
Hear the receptionist before you sign up
You are calling the actual AI your customers would talk to — not a sales demo.
Go live in minutes
- 1. Sign up — Create your account and tell Cawly about your business.
- 2. Get your number — Choose a new business number — or forward your existing number to Cawly.
- 3. Start receiving calls — Cawly answers, books, qualifies, transfers, and handles customers 24/7.
- No hardware
- No complicated setup
- No technical experience required
Meet Cawly
The teammate who never takes a sick day
Cawly answers your business phones around the clock — like a trusted employee who never calls out. It uses the apps your company already runs, captures every lead, books the appointment, speaks English and Spanish, and alerts your team the moment something is urgent.
- Answers every call around the clock — no sick days, no lunch breaks
- Uses your company's apps and tools
- Captures leads and organizes the details from each call
- Schedules appointments while you're on the job
- Speaks English and Spanish
- Alerts your team when something is urgent
Your data stays in house
Your client conversations stay inside Cawly
We don't send your client conversations to any external AI company at all. Speech recognition, reasoning, and voice generation all run inside Cawly's controlled GPU infrastructure.
Cawly GPU infrastructure
- Speech recognition — Audio is transcribed on Cawly GPUs. No third-party speech API hears the call.
- Reasoning — The model that understands the caller and writes the reply runs on our hardware — not a public LLM.
- Voice generation — The voice callers hear is synthesized in the same locked-down environment.
Never sent outside this vault: OpenAI, Google, Anthropic, Amazon or any other external AI company.
Your callers' words never train someone else's model.
Digital employees
Hear who could answer for you
Pick a digital employee and play a greeting, booking, or after-hours clip. Each one answers in your business’s name.
Sample clips:
- Greeting
- Booking
- After hours
Portraits are AI-generated characters. Callers never see them — they only hear the voice.
Built for local service businesses
Plumbing · HVAC · Property management · Law firms · Dental · Medical · Contractors · After-hours
- 2 rings — typical answer time
- 24/7 — around the clock
- 15 min — typical setup time
- 7-day — trial with ROI report
See what missed calls cost your business — Open the ROI calculator
Integrations
Connects to the tools you already use
Cawly books the calendar, files the lead, and alerts your team in the apps you already open — no retyping after the call.
- Google Business Profile
- Google Calendar
- Outlook Calendar
- Calendly
- HubSpot
- Pipedrive
- Twilio
- Stripe
- Square
- Slack
- QuickBooks Online
- Jobber
- Housecall Pro
- Google Sheets
- Webhook
- Custom MCP
Don't see yours? Tell us — we'll add it.
What Cawly handles
Appointment requests, admin questions, and routing.
What must be escalated
Clinical questions and emergencies go to staff.
Data and security considerations
Designed with escalation and privacy in mind.
HIPAA-aware configurations
We support compliant setups - book a compliance review.
Frequently asked questions
Is it HIPAA-aware?
We support compliant configurations - book a review.
Does Cawly give medical advice?
No. Clinical questions are escalated to your staff.
Can it book appointments?
Yes - into your scheduling system with your rules.
Ready to stop missing calls?
Get a live demo number in minutes. No credit card.