Observability & call audits
Cawly gives you full visibility into your calls and data - not just a transcript.
Data explorer
See every fact Cawly knows about your business and callers: facts, tables, and graph traversal across contacts, calls, and appointments. Edit and add data directly.
Call audits
Every call is audited by AI into a rich artifact:
- Diarized transcript with highlights.
- Scores (e.g. excitement, chance to close).
- Extracted data and an auto-filled CRM record.
- Suggestions to improve handling.
Dashboards & reports
Build custom dashboards and get a weekly report of calls answered, leads captured, and appointments booked.