Plans & billing
Cawly offers four plans, billed monthly with no contract:
| Plan | Price | Best for |
|---|---|---|
| Starter | $99/mo | Solo operators and single-location businesses |
| Growth | $299/mo | Growing teams that need SMS and web chat |
| Pro | $799/mo | High-volume businesses needing email + connections |
| Managed | $1,500+/mo | White-glove setup with human oversight |
Plans include monthly voice minutes; overage is metered transparently. Features (channels, connections, digital employees, numbers) are gated by plan.
Billing runs on Stripe. Manage your plan, purchases, payment method, and invoices from Settings → Billing in the customer dashboard (/billing).
- Plans — subscribe or change tiers (Starter, Growth, Pro; Managed is talk-to-sales).
- Add-ons — one-time purchases such as a phone number replacement slot.
- Credits — reward and promo-code balance applied to the next invoice.
- Stripe portal — cards, invoices, receipts, and cancellation (available after the first Stripe checkout).